FAQ
FAQ
Frequently Asked Questions
Application Process
- Q: How long does the approval take?
- A: Usually 24-48 business hours after submitting all documents.
Maintenance
- Q: How do I report a leak?
- A: Use the resident portal or call our 24/7 emergency line at +1 (800) 555-CRIB.
Utilities
- Q: Are utilities included?
- A: It varies by property. Most listings include water and trash; electricity and internet are usually separate.
Lease Termination
- Q: Can I break my lease early?
- A: Yes, but it requires a 60-day notice and a termination fee equivalent to 2 months’ rent.
Payments
- Q: Can I pay rent with crypto?
- A: Currently we only accept bank transfers, credit cards, and certified checks.
Security Deposits
- Q: Is the security deposit refundable?
- A: Yes, provided the unit is returned in its original condition, minus normal wear and tear.
Guests
- Q: What is the guest policy?
- A: Guests are allowed for up to 14 consecutive days. Longer stays require prior management approval.
Move-In & Logistics
- Q: What do I need to provide before picking up my keys?
- A: You must sign the lease agreement, provide proof of renter’s insurance, and pay your first month’s rent and security deposit in full.
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